Privacy Policy

Last updated: March 21, 2025

 

www.eziz.ca values your privacy. This policy explains how we collect, use, store, and protect your information while you use our website and services.
 

1. Information We Collect

To process your orders successfully, we collect only the below personal information.
 
  1. Name: Your first and last name to find your payment and fulfill your orders. 
  2. Email: To communicate updates regarding your orders or inquiries.  
  3. Address: To deliver your orders.

www.eziz.ca does not collect or store payment information. Online payments are securely processed by PayPal and the BC Children’s Hospital Foundation. For more details, see refer to their respective privacy policies: PayPal Privacy Statement and  BC Children’s Hospital Foundation Privacy Policy.

 

2. How We Use Your Information

We use the personal information collected to:
  • Process and complete your orders.
  • Communicate order updates or respond to inquiries.

3. Data Storage and Security

Our website is built on WooCommerce and hosted securely on Hostinger servers. Your data is protected through:
  1. SSL Encryption: Ensuring secure connections.
  2. Firewalls & Malware Scanning: Preventing unauthorized access.
  3. Regular Updates: Maintaining site security with best practices.

4. Record Retention

Transaction Records: Retained for up to 30 days after order completion to ensure processing and resolution of any issues.

Tax Receipts: Where applicable, records for tax receipts are securely transferred to BC Children’s Hospital and maintained per CRA requirements.

5. Cookies and Tracking

We use cookies to:
  • Improve your experience on the website.
  • Monitor site performance and analyze traffic.

You can manage cookies through your browser settings. Note that disabling cookies may impact some site features.

6. Information Sharing

We do not sell, rent, or share your personal information.
 

7. Your Rights

You have the right to:
  • Access or update your personal information.
  • Delete or Request deletion of your personal information.

For any privacy-related concerns, please contact us through the details below.

8. Changes to This Policy

This policy may be updated from time to time. Changes will be posted on this page with an updated effective date.
 

9. Contact Us

If you have any questions about this policy or how your data is handled, please contact us at www.eziz.ca here: www.eziz.ca/contact